Gastronorm Upright Freezer

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This item is usually delivered to mainland UK postcodes in 2 -3 days. While we strive to ensure prompt delivery within the specified timeframe, please be aware that factors beyond our control, such as carrier logistics, may occasionally cause delays.

Deliveries are made free of charge between 0830 and 1800, Monday to Friday. If you require a timed delivery service, additional charges may apply.

For items marked as "1-2 Days Delivery," orders must be placed and paid for by 3pm the preceding day to guarantee delivery the following day. Orders received after 3pm on Fridays or over the weekend will be dispatched on Monday for delivery on Tuesday.

Items with longer delivery times, such as 2 - 3 Days, are sourced directly from our suppliers. While we make every effort to adhere to the estimated lead times displayed on our product pages, please note that these are estimates and not guarantees.

It's important to note that while most orders arrive on time, we cannot account for unforeseen transport issues or weather-related delays once the item is with the couriers.

Here are some important details about your delivery:

The first delivery attempt is free for orders over £100 ex VAT. A redelivery charge will apply for failed deliveries due to absence.
Our goods in transit insurance covers your items. Please inspect your goods upon delivery and report any damages within 24 hours.
Delivery is to the kerbside only, and drivers do not unpack or position goods.
All commercial gas appliances must be installed by a qualified Gas Safe Registered engineer to maintain the product's warranty.
For larger items, please ensure that your premises can accommodate the delivery and that you have the necessary resources to move the product to its intended location.

If you are unavailable to accept the delivery during the designated time slot, re-delivery charges may apply. While our drivers aim to provide advance notice before delivery, this cannot be guaranteed.

International delivery is available to select European countries. Please email us at mail@davlex.co.uk with your desired item and delivery location for a quote.

We appreciate your understanding and cooperation regarding these delivery guidelines. If you have any further questions or concerns, please don't hesitate to contact us.

This item has a free 1 year parts and labour warranty and 2 years parts warranty

The warranty information for each product is typically provided on its respective product page. If you don't see the warranty details listed, please don't hesitate to reach out to us at mail@davlex.co.uk and we'll be happy to assist you in obtaining this information.

For products covered under a "parts only" warranty, any expenses associated with replacement parts and the engagement of a qualified engineer for diagnosis and fitting are the responsibility of the customer.

In cases where the warranty covers both "parts and labour," a refundable deposit will be required before an engineer can be dispatched to address any issues onsite. This deposit helps cover the cost of the engineer call-out, particularly if the fault is determined to be caused by misuse, general wear and tear, lack of maintenance, or unreasonable ambient temperatures. Please note that parts and labour covered under this warranty are guaranteed within the UK mainland only.

It's essential to adhere to safety regulations: all commercial gas appliances must be installed by a qualified Gas Safe Registered engineer, while hardwired electrical products should be fitted by a qualified electrical engineer. Failure to comply with these requirements will result in the voiding of the product's warranty.

Your satisfaction and safety are our top priorities, so please don't hesitate to contact us if you have any further questions or concerns regarding warranties or product installations.